Returns and Refunds

At Shoppping.co, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free returns policy within 30 days of your purchase. We strive to make the return process as simple and convenient as possible.

30-Day No-Questions-Asked Returns

We understand that sometimes a product may not meet your expectations or fit your needs. That’s why we offer a 30-day return window, during which you can return your item for a refund or exchange. Whether you changed your mind, received a defective item, or simply want to explore other options, we’ve got you covered.

Easy Return Process

Returning an item is easy. Here’s how it works:

  1. Contact our customer support team at [email protected] to initiate the return process. Please provide your order details and reason for the return.
  2. Once your return request is approved, we will provide you with a return authorization number and detailed instructions on how to proceed.
  3. Pack the item securely in its original packaging, including any accessories, manuals, or documentation that came with it.
  4. Our dedicated team will arrange for a pickup directly from your home. Please ensure that someone is available at the scheduled pickup time.
  5. Hand over the securely packed package to our pickup representative, who will provide you with a receipt as proof of return.
  6. Once we receive the returned item and verify its condition, we will process your refund or exchange as per your request.

Important Return Guidelines

To ensure a smooth return process, please keep the following guidelines in mind:

  • The item must be in its original condition, unused, and undamaged.
  • All accessories, manuals, and documentation that came with the item must be included in the return package.
  • Ensure that the return package is securely packed to avoid damage during transportation.
  • Please include the return authorization number provided by our customer support team. Returns without this number may experience delays in processing.

Refunds and Exchanges

Upon receiving and inspecting the returned item, we will process your refund or exchange as per your request. Refunds will be issued to the original payment method used during the purchase. Exchanges will be processed based on the availability of the desired item.

Please note that it may take a few business days for the refund to reflect in your account, depending on your payment provider’s processing time.

Contact Us

If you have any questions, concerns, or need assistance with the returns process, please don’t hesitate to contact our customer support team at [email protected]. We are here to help and ensure that your return experience is seamless and satisfactory.

Thank you for shopping with Shoppping.co. We appreciate your business and strive to provide you with the best products and customer service.